Why This Happens
Adyen requires all merchants to maintain PCI DSS (Payment Card Industry Data Security Standard) compliance. Non-compliance can result from not completing your SAQ (Self-Assessment Questionnaire), failing ASV (Approved Scanning Vendor) scans, or not submitting compliance documentation by the deadline. Card networks impose increasing fines for non-compliance.
Example Notification
"Your merchant account is non-compliant with PCI DSS requirements. Please complete your compliance documentation to avoid processing restrictions."
Compliance Steps
Determine your SAQ type (A, A-EP, or D based on your integration)
Complete the SAQ through Adyen's compliance portal
Schedule and pass an ASV scan if required by your SAQ type
Submit all documentation before the compliance deadline
Set reminders for annual PCI re-validation
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