Why This Happens
A claim was filed alleging an unauthorized transaction on your account. This can be filed by a buyer or triggered by PayPal's fraud detection systems. Your account may be limited while investigated.
Example Notification
"Your PayPal account has been restricted due to unauthorized transaction claim concerns."
Compliance Steps
Review the unauthorised-transaction claim details
Gather device, IP and shipping evidence
Respond to the claim in the Resolution Center
Handle chargeback if claim escalates to card network
Implement post-outcome fraud controls
Dealing with a PayPal suspension?
Our deterministic scanner classifies your exact case type and generates a step-by-step compliance protocol in seconds.
Free diagnosis. No account required.
Frequently Asked Questions
What causes a Unauthorized Transaction Claim on PayPal?
A claim was filed alleging an unauthorized transaction on your account. This can be filed by a buyer or triggered by PayPal's fraud detection systems. Your account may be limited while investigated.
What should I do about a Unauthorized Transaction Claim?
Review the unauthorised-transaction claim details. Gather device, IP and shipping evidence. Respond to the claim in the Resolution Center. Handle chargeback if claim escalates to card network. Implement post-outcome fraud controls