Why This Happens
Your transfer or account has been blocked due to international sanctions compliance. Wise screens all transfers against OFAC, EU, UN, and other sanctions lists. Blocks can occur because the recipient country is sanctioned, the recipient's name matches a sanctioned individual (false positive), or the transfer corridor is restricted.
Example Notification
"Your transfer has been blocked for compliance review. We are unable to process transfers to this destination at this time."
Compliance Steps
Determine if the block is a name match (false positive) or genuine country restriction
If a false positive: provide recipient's full legal name, date of birth, and government ID
If a country restriction: this cannot be overridden — sanctions are legally mandated
Do NOT attempt to route around the block through intermediaries
Contact Wise compliance for clarification on the specific restriction
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