Why This Happens
Your Lazada seller performance metrics have fallen below acceptable levels. Lazada tracks cancellation rates, late shipment rates, return rates, and customer satisfaction scores. Falling below thresholds results in progressive restrictions on your selling capabilities.
Example Notification
"Your seller performance is below standard. Improve your metrics to avoid further account restrictions."
Compliance Steps
Review all performance metrics in Seller Center
Address the most impactful metric first (usually cancellation or late shipment rate)
Improve inventory management to prevent out-of-stock cancellations
Use Lazada's logistics partners for reliable fulfillment
Monitor metrics daily during the improvement period
Dealing with a Lazada suspension?
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